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How we protect your privacy on kanjengtoto

Your account information, payment details and gaming activity stay private and secure with us.

Account data encryptedPayment info never sharedWithdrawal verification secure
kanjengtoto How we protect your privacy on kanjengtoto
REACH OUR TEAM

Contact us about your privacy

Have a question about how we handle your data or want to request access to your stored information?

Live Chat Open the chat window in your account lobby during operating hours.
Email Support Send a privacy inquiry to our support address and include your account username.
Account Settings Log in to kanjengtoto, navigate to Account > Privacy & Data, and you'll find…
DATA SECURITY

How we keep your information safe

Your account security starts with encrypted passwords and two-factor authentication on login. We scan for suspicious activity on every deposit and withdrawal.

Encryption Standard

All data transmitted between your device and our servers uses 256-bit SSL encryption.

Payment Tokenization

Your DANA, OVO, GoPay or QRIS account details are converted to secure tokens.

Fraud Monitoring

Every deposit, withdrawal and game session is scanned for unusual patterns.

Data Retention

We keep your account data for as long as you play with us.

Access Requests

You can request a complete copy of your stored personal data at any time.

Deletion Options

Close your account in Settings > Account Closure and we'll securely delete your profile.

Your privacy questions answered

Players in Surabaya, Bandung and across Indonesia ask us regularly how their data moves through kanjengtoto and who can see it. Below are the answers to the privacy concerns we hear most often.

No. We never sell your name, email, phone or gaming history to third parties. We share payment details only with your DANA, OVO, GoPay or QRIS provider to process your deposit or withdrawal. We don't pass any data to marketing agencies, affiliate networks or analytics firms outside our company.

We delete your personal profile and gaming history 30 days after closure. Transaction records — deposits, withdrawals and payouts — stay for six months to comply with local financial regulations, then are removed. Your payment tokens are destroyed immediately.

Yes. Go to Account > Privacy & Data > Request Export and submit your request. We prepare a complete file with your profile, transaction history, game activity and stored preferences within five business days and email it as a downloadable file.

Your actual payment credentials are never stored on our servers. We keep only a security token that lets us process transfers. Even if a breach occurred, the stolen token cannot be used to access your real wallet. You would receive notification within 24 hours and our team would guide you through next steps.

We use cookies to keep you logged in, remember your game preferences and detect fraud. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, but some lobby features may not work smoothly. Tracking depends on local law and where local law permits.

Open kanjengtoto, go to Account > Settings > Account Closure and follow the prompts. We confirm your identity, process any pending withdrawals, and mark your account for deletion. Deletion is permanent after 30 days and cannot be reversed. Your username will never be reused.

Yes. Your video stream from our Live Roulette or Dragon Tiger tables travels over encrypted HTTPS. Chat messages to the dealer are also encrypted. We don't record your personal audio or video — only the game feed for responsible-gaming audit trails where required by local regulation.